Introducing Purdy’s Customer Service Team; friendly and professional in their approach, and the first people you’ll talk to when calling in. They handle in excess of 400 inbound calls a day, respond to hundreds of Emails and make a significant number of outbound calls to our residents to keep them up to date.

Led by Jake Clarke, Customer Service Team Manager, their focus is to provide a 1st class service to our customers. The Team also support Purdy’s wider internal Contract Management and Administration teams, and our Field Engineers – the face of our Company.

You can contact the team via: or by calling 01992 703410.

Our “Magnificent 7+1” Customer Service Representatives are (L-R): Annie Fox, Lucy Watkins, Sibela Ahmed, Jake Clarke (Manager), Emma Stripling, Hannah Phillips (Team Leader) and Morgan Packman, plus Michelle Pugh.